Driving in the Dallas-Fort Worth area means you need a vehicle that can handle everything from stop-and-go traffic on I-35 to weekend trips out to the lake. A luxury SUV offers the comfort and capability to do it all in style, but you don’t have to pay a new-car price to get it. Opting for a Certified Pre-Owned (CPO) model is a fantastic way to get a premium vehicle that fits your DFW lifestyle. This guide is your roadmap to making a smart purchase, covering which models hold their value best and how to find the top certified pre-owned luxury SUV deals right here in North Texas. Let’s find the perfect ride for your daily commute and weekend adventures.
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Key Takeaways
- CPO is the Sweet Spot for Luxury: A Certified Pre-Owned SUV provides the best of both worlds, combining the quality assurance of a manufacturer's warranty and inspection with the financial benefit of avoiding a new car's steep initial depreciation.
- Preparation is Your Best Negotiating Tool: Before visiting a dealership, research the vehicle's market value, compare the specifics of each brand's CPO program, and get insurance quotes to understand the total cost of ownership and negotiate from a position of strength.
- Prioritize Your Needs, Not Just the Nameplate: The right luxury SUV is the one that fits your actual life. Define your non-negotiable needs for space, performance, and features to find a vehicle that is practical for you, not just prestigious.
Is a CPO Luxury SUV a Smart Buy?
If you’re dreaming of a luxury SUV but not the brand-new price tag, a Certified Pre-Owned (CPO) model is one of the smartest ways to get behind the wheel. Think of it as the perfect middle ground: you get the premium features, performance, and style of a high-end vehicle combined with the value of a pre-owned car. It’s a practical approach to luxury that doesn’t ask you to compromise on quality or peace of mind.
So, what makes a CPO SUV such a great option? It all comes down to the certification process. Unlike a typical used car, a CPO vehicle has been thoroughly inspected, refurbished, and officially certified by the original manufacturer. This means it comes with a manufacturer-backed warranty, roadside assistance, and the assurance that it meets the brand’s exacting standards. You’re not just buying a used car; you’re buying a vehicle that the automaker has personally vouched for. This lets you sidestep the steep initial depreciation of a new car while avoiding the uncertainty that can come with a standard used vehicle. It’s a fantastic way to drive a top-tier SUV from brands like Mercedes-Benz, BMW, or Lexus for a much more accessible price.
What "Certified" Actually Means
The word "certified" gets thrown around a lot, but in the CPO world, it has a very specific meaning. A true CPO vehicle is a used car that has been inspected and approved by the carmaker. For example, a Certified Pre-Owned Mercedes-Benz isn't just any used Mercedes-Benz—it's one that has passed the company's own rigorous checklist.
This process is far more than a quick look under the hood. It’s a comprehensive, multi-point inspection covering everything from the engine and transmission to the electrical systems and interior finishes. If any part doesn't meet the manufacturer's standards, it's repaired or replaced with genuine factory parts. Only after passing this exhaustive exam does a vehicle earn its CPO status and the benefits that come with it, like an extended warranty.
CPO vs. Used: What's the Real Difference?
While every CPO car is a used car, not every used car can become certified. The biggest difference is the manufacturer's stamp of approval. A standard used car is typically sold "as-is" or with a limited warranty from the dealership. A CPO vehicle, on the other hand, is backed by the brand that originally built it.
This certification process also acts as a filter for quality. To even be considered for a CPO program, a vehicle must have a clean title, meaning no history of major accidents or damage. It also has to be under a certain age and mileage limit set by the manufacturer. This automatically weeds out older, higher-mileage cars or those with a questionable past, giving you a curated selection of the best pre-owned vehicles available.
How CPO SUVs Hold Their Value
One of the best financial perks of buying a CPO luxury SUV is that you let the first owner absorb the biggest hit of depreciation. New cars, especially luxury models, lose a significant portion of their value in the first few years. By choosing a pre-owned model, you bypass the steepest depreciation, which means your investment holds its value better over time.
This strategy can lead to major savings. You get to enjoy a nearly new vehicle for thousands less than the original sticker price. Plus, the CPO warranty protects you from many potential repair costs down the road, further safeguarding your finances. Because a CPO vehicle is a top-tier used car that has been meticulously inspected and reconditioned, it’s simply a better, more reliable asset than a non-certified counterpart. It’s a financially sound way to step into the luxury market.
Which CPO Luxury SUVs Should Be on Your List?
Finding the right certified pre-owned luxury SUV can feel like searching for a needle in a haystack, but it doesn't have to be overwhelming. The "best" SUV really comes down to what fits your life, whether you're hauling kids to soccer practice in Frisco or commuting into Dallas for work. To make your search easier, I’ve broken down some of the top contenders by size and long-term value. These models consistently stand out for their performance, comfort, and reliability, making them excellent choices for a CPO purchase.
Think about what you truly need. Do you require three rows of seating for a growing family? Or are you looking for a sporty, compact ride that’s easy to park? Maybe your top priority is getting a vehicle that holds its value for years to come. This list covers all those bases, highlighting specific model years that offer the perfect blend of modern features and proven dependability. Let’s find the CPO luxury SUV that’s waiting for you.
The Best Full-Size Options
When you need maximum space without sacrificing an ounce of style, the Cadillac Escalade (2017–2020) is a clear winner. This three-row SUV is the definition of presence, offering a commanding view of the road and an interior that feels like a first-class lounge. It’s built on the same platform as the Chevy Tahoe, but the Escalade is packed with high-end upgrades. You’ll find cool tech features like a rearview mirror that can switch to an HD camera view and an automatic parking assist that makes handling this large vehicle a breeze. It’s one of the great used luxury SUVs for anyone who believes bigger is better.
Top Mid-Size Choices
If you want a family-friendly vehicle that still feels sophisticated, the INFINITI QX60 should be high on your list. It’s known for its incredibly spacious and flexible interior, making it a practical choice for daily life. The second-row seats are designed for easy access to the third row, which is a lifesaver when you’re trying to get everyone buckled in. The QX60 delivers a smooth, comfortable ride that quiets the noise of the road, turning every drive into a more peaceful experience. It’s a standout among INFINITI used luxury cars for its blend of comfort, utility, and elegant design, making it a smart pick for discerning families.
Our Favorite Compact Models
For those who crave a fun driving experience without giving up practicality, the BMW X1 (2020–2022) is a fantastic choice. This subcompact SUV handles with the agility you’d expect from a BMW, making it a joy to drive on winding roads or busy city streets. Despite its smaller size, the cabin is surprisingly roomy, with plenty of cargo space for weekend getaways. Models from 2020 and later feature a bolder front-end design, a larger standard touchscreen, and a smoother transmission. It’s the perfect CPO option if you want a vehicle that’s both engaging to drive and versatile enough for everyday adventures.
Models with the Best Long-Term Value
Investing in a CPO vehicle that holds its value is always a smart move, and the Lexus RX (2017–2022) is a legend in this category. As the original luxury crossover, the RX has a long-standing reputation for exceptional reliability and a plush, quiet interior. Models from 2017 onward come with updated styling and a suite of standard safety features, making them a secure and stylish investment.
Another excellent choice for long-term value is the Volvo XC40 (2021–2022). It stands out with its bold, boxy design and clever interior storage solutions. The 2021 and newer models are particularly appealing because they come standard with desirable features like blind-spot monitoring, LED headlights, and leather seats, giving you a premium experience without the premium price tag.
A Look at the Best CPO Programs
Not all Certified Pre-Owned programs are built the same. While the "certified" label always means a vehicle has passed a thorough inspection and comes with a warranty, the specifics can vary quite a bit from one luxury brand to another. The age and mileage limits, the length of the warranty, and the extra perks included can make a big difference in your ownership experience. Knowing what each brand brings to the table helps you compare apples to apples and find the program that gives you the most confidence. Let’s break down what some of the top luxury brands offer.
What Mercedes-Benz CPO Offers
The Mercedes-Benz CPO program is known for its comprehensive coverage and high standards. To even be considered, a vehicle must be less than six years old and have fewer than 75,000 miles on the odometer. From there, it goes through a detailed inspection to ensure it meets the brand’s strict criteria. When you buy a CPO Mercedes-Benz, you get any remaining portion of the 4-year/50,000-mile New Vehicle Warranty. Once that expires, the CPO Limited Warranty kicks in for another 12 months with unlimited miles. Plus, they throw in perks like 24/7 Roadside Assistance and a 7-day exchange policy, giving you extra peace of mind with your purchase.
What BMW's CPO Program Includes
BMW focuses on offering late-model vehicles in its CPO program, giving you access to modern features and performance. Each car undergoes a meticulous inspection by a BMW-trained technician to ensure everything is in top shape. The BMW Certified Pre-Owned warranty provides solid coverage for a wide range of components, protecting you from unexpected repair costs. This program is designed to deliver the same high-quality experience you’d expect from a new BMW, but at a more accessible price point. It’s a great way to get behind the wheel of a performance-oriented luxury SUV without the new-car price tag, backed by the manufacturer's promise of quality.
The Lexus L/Certified Promise
Lexus has built its reputation on reliability, and its CPO program, known as L/Certified, is a direct reflection of that. To qualify, a Lexus must be less than six years old and have fewer than 70,000 miles. The L/Certified Limited Warranty is one of the best in the business, offering comprehensive coverage for up to two years with unlimited miles after the new vehicle warranty expires. On top of that, Lexus includes complimentary maintenance for the first two years or 20,000 miles of ownership. This program is all about providing a worry-free experience, making an L/Certified Lexus SUV a smart choice for buyers who prioritize long-term dependability and low ownership costs.
Inside INFINITI's Premium Coverage
INFINITI offers a flexible CPO program that gives buyers a couple of options to choose from. The standard INFINITI Certified Pre-Owned program comes with a warranty that covers over 1,800 parts, while their CPO Select tier covers more than 600 parts on slightly older vehicles. No matter which you choose, every vehicle has to pass an extensive inspection to earn its certified status. This tiered approach allows you to find a vehicle and a warranty that fits your budget and needs, all while getting the assurance that comes with a manufacturer-backed program. It’s a great way to step into a stylish and comfortable luxury SUV with confidence.
Other Programs to Know
As you compare different CPO programs, it’s important to look beyond the brand name and dig into the details. Some of the most common mistakes buyers make include not fully understanding the warranty coverage or skipping the vehicle history report. Always ask for a copy of the inspection checklist to see exactly what was checked and repaired. Don’t be afraid to ask what is—and isn’t—covered by the warranty. Even with a CPO vehicle, getting an independent pre-purchase inspection can provide an unbiased opinion and catch things that might have been missed. Being thorough helps ensure you’re getting the best vehicle and the best value for your money.
How to Find the Best Deal on a CPO Luxury SUV
Finding a great deal on a CPO luxury SUV goes beyond just looking at the sticker price. It’s about smart timing, knowing where to find hidden savings, and walking into the dealership with confidence. A little bit of homework can save you thousands and ensure you’re getting a vehicle that’s truly worth the investment. By combining a few key strategies, you can get behind the wheel of your dream SUV for a price that feels just as good as the ride.
Look for Manufacturer Incentives
Before you even start browsing inventory, check the manufacturer’s website. Luxury brands often provide special offers on their CPO vehicles to help them sell faster. You might find low-interest financing rates or other perks that aren’t advertised on the dealership lot. For example, Mercedes-Benz regularly updates its special offers on CPO models, and BMW often has exceptional offers with attractive financing for qualified buyers. These manufacturer-backed deals can significantly lower your monthly payment and the total cost of the car, so it’s always worth a look. Think of it as your first, and easiest, negotiation win.
When Is the Best Time to Buy?
Patience can be your best friend when car shopping. Dealerships operate on monthly, quarterly, and yearly sales goals, and they’re often more willing to make a deal toward the end of these periods. Weekdays are also typically better than weekends, as the showroom is less busy, and you’ll have the salesperson’s full attention. Another great time to look is when the next model year is released. Dealerships need to make room for newer inventory, which can create opportunities for savings on a CPO model from the previous year. Use the downtime to compare different CPO programs, as not all offer the same level of protection.
Tips for Negotiating the Price
Negotiating doesn’t have to be intimidating. The key is to be prepared. Before you talk numbers, research the market value of the specific SUV you’re interested in. Arrive with a printout of the vehicle history report and have a price in mind that you feel is fair. Don’t be afraid to ask for a pre-purchase inspection from an independent mechanic for total peace of mind. It’s also crucial to read the fine print and ask about any additional charges. Overlooking hidden fees is a common mistake, so make sure you understand the "out-the-door" price, which includes all taxes and dealership fees, before you agree to anything.
Use Price Comparison Tools
The internet has made it easier than ever to know what you should be paying for a CPO luxury SUV. Websites like Edmunds and Kelley Blue Book are fantastic resources for seeing what similar models are selling for in the Dallas-Fort Worth area. You can filter by make, model, year, and mileage to get a clear picture of the current market. Using these price comparison tools helps you set a realistic budget and gives you solid data to bring to the negotiating table. It removes the guesswork and ensures you’re starting the conversation from an informed and powerful position.
What to Look for in an Inspection and Warranty
The real value of a certified pre-owned luxury SUV lies in the promises it comes with: a thorough inspection and a solid warranty. These aren't just marketing terms; they are the core components that separate a CPO vehicle from any other used car on the lot. Think of the inspection as the proof of quality and the warranty as the manufacturer's commitment to stand behind it. But not all CPO programs are created equal. Understanding the fine print of the inspection report and the warranty coverage is the best way to ensure you’re getting the peace of mind you’re paying for. Let’s break down what you need to look for.
Decoding the Multi-Point Inspection
Every CPO program is built on a multi-point inspection, but the details matter. This is a comprehensive check-up where a factory-trained technician examines the vehicle against a long list of standards set by the manufacturer. For example, the Mercedes-Benz CPO program includes an inspection of over 165 points, covering everything from the engine and electrical systems to the exterior and interior condition. This process ensures that the vehicle not only runs well but also meets the brand's luxury standards. A crucial part of this inspection is confirming that all safety recalls have been completed, giving you confidence that the SUV is safe and up to date before you even get behind the wheel.
What the Warranty Should Cover
While the inspection verifies the car’s current condition, the warranty protects you down the road. A strong CPO warranty is your safety net against major, unexpected repair bills. You’ll want to look for coverage that is comprehensive and lasts for a significant period. For instance, the INFINITI CPO program covers over 1,800 parts. A quality warranty should always cover the most critical and expensive components, including the engine, transmission, drivetrain, and steering. Be sure to ask about the warranty’s duration—how many years or miles it covers—and if there’s a deductible for repairs. This coverage is one of the biggest financial advantages of choosing a CPO vehicle.
Don't Overlook Extra Perks
Beyond the main inspection and warranty, many CPO programs include extra benefits that can make a big difference in your ownership experience. These perks often include 24/7 roadside assistance, which can be a lifesaver if you get a flat tire or need a tow. Some brands even offer a vehicle exchange privilege, allowing you to swap your CPO vehicle for another if you’re not completely satisfied within a certain timeframe, like seven days or 500 miles. Other potential benefits include complimentary maintenance or loaner cars during service appointments. Always ask what additional perks are included, as they add significant value and convenience.
Know Your Transfer Rights
This is a detail that’s easy to miss but can have a big impact on your vehicle’s future resale value. Some manufacturer CPO warranties are transferable to the next private owner. This can be a fantastic selling point if you decide to sell your SUV down the line, as the next buyer inherits the remaining warranty coverage. However, not all programs offer this, and some may charge a fee to transfer the warranty. Before you sign the papers, ask the dealer a simple question: “Is the CPO warranty transferable to a new owner?” Knowing the answer helps you understand the long-term value of your investment, as explained in many CPO buying guides.
Your CPO SUV Shopping Checklist
Walking into a dealership prepared is the best way to find the right vehicle for you. Think of this checklist as your game plan. It covers everything from the research you do at home to the final test drive, ensuring you feel confident and in control every step of the way. With these steps, you’ll know exactly what to look for and what to ask, making the process of buying a certified pre-owned luxury SUV straightforward and even enjoyable.
What to Look for Before You Go
Your search for the perfect CPO luxury SUV should start long before you visit a lot. Begin by doing some research online to narrow down the models that fit your lifestyle and budget. Use online tools to compare prices and see what similar vehicles are selling for in the Dallas-Fort Worth area. This homework helps you spot a great deal when you see one. Make a short list of two or three models you’re serious about. This focus will save you time and prevent you from feeling overwhelmed by all the options once you start shopping in person.
Get the Right Documentation
One of the biggest perks of buying a CPO vehicle is the assurance that it’s been thoroughly vetted. Every certified vehicle should come with paperwork to prove it. Ask to see the detailed multi-point inspection report, which shows exactly what was checked, from the engine to the electrical systems. You should also receive a CARFAX® Vehicle History Report that details the SUV’s past, including any accidents, service records, and previous owners. This documentation is your proof that the vehicle meets the manufacturer’s high standards and gives you complete transparency and peace of mind.
Always Check the Vehicle's History
The CPO inspection is extensive, but you should still do your own due diligence. Take time to carefully read the vehicle history report. Skipping this step could lead to unexpected issues down the road. Beyond the report, do a quick search for common problems associated with the specific model year you’re considering. When you see the SUV in person, test all the features, especially the high-tech ones. Make sure the infotainment system is responsive, the driver-assist features work correctly, and all the little electronic conveniences are functional. This extra check ensures you’re getting a vehicle that’s truly as good as new.
How to Master the Test Drive
The test drive is your best opportunity to see how the SUV truly performs. Don’t just take it for a quick spin around the block. If possible, drive it on roads you use every day, including highways and city streets. Pay close attention to how it feels. Does it accelerate smoothly? How responsive are the brakes and steering? Listen for any unusual noises and feel for vibrations. A quality CPO vehicle should offer a quiet and smooth ride. This is your chance to confirm that the car’s performance matches the quality promised on paper, so take your time and be thorough.
What Will It Really Cost to Own?
The sticker price is just the starting line. To get a true picture of your investment, you need to look beyond the initial purchase and consider the total cost of ownership. A certified pre-owned luxury SUV comes with peace of mind, but it’s still a high-performance machine with specific needs. Factoring in expenses like insurance, routine maintenance, and potential repairs from the very beginning will help you create a realistic budget and ensure you can enjoy your new ride without any financial surprises. By planning for these costs upfront, you can confidently handle whatever comes your way and focus on the best part: driving your beautiful new SUV.
Factor in Insurance Costs
One of the first calls you should make—even before you finalize your purchase—is to your insurance agent. When buying a pre-owned luxury car, it's essential to know what insurance costs will be for the specific model you are considering. Premiums for luxury SUVs are typically higher because they contain advanced safety features, sophisticated technology, and parts that are expensive to replace. All of these factors increase repair costs after an accident. Getting a few insurance quotes for the exact year, make, and model you’re eyeing will give you a clear number to add to your monthly budget, preventing any unwelcome surprises after you’ve already signed the paperwork.
Plan for Regular Maintenance
While a CPO warranty covers unexpected repairs, routine maintenance is still your responsibility. Buying a luxury vehicle often comes with higher maintenance costs, from oil changes to brake replacements. These vehicles require specialized parts, premium synthetic oils, and technicians with specific training, which all contribute to a higher price tag for service. Before you buy, do a little research on the typical maintenance expenses for the models on your shortlist. A quick search in owner forums or on automotive cost-estimator sites can give you a great idea of what to expect. Setting aside a dedicated fund for maintenance each month is a smart way to stay prepared.
Understand the Service Schedule
A key part of your research is understanding the vehicle’s service history and its future needs. Neglecting to check the vehicle history report can lead to unexpected costs down the road. A CPO vehicle should have a well-documented past, but you also need to look at what’s coming next. Check the manufacturer’s recommended service schedule to see if a major milestone, like a 60,000- or 90,000-mile service, is approaching. These major services can be costly, so knowing one is on the horizon can be a powerful negotiating tool or simply help you budget for the expense in the near future.
Consider Future Technology Updates
The advanced technology in a luxury SUV is a huge part of its appeal, but it can also be a source of significant expense if something goes wrong. Even if you buy a used luxury car at a great price, the cost to fix things can still be very expensive. Infotainment screens, complex sensor systems, and driver-assist features are incredible when they work, but they can be costly to repair or replace. During your test drive, make a point to test every button, screen, and feature. Ask specifically what the CPO warranty covers when it comes to electronics and be aware that some systems may become outdated over time.
How to Choose the Right CPO SUV for You
Finding the perfect Certified Pre-Owned luxury SUV is all about matching a vehicle to your real-world needs. It’s easy to get swept up in beautiful designs and long feature lists, but the right choice is the one that seamlessly fits your life. Before you even step onto the lot, taking some time to think through what you truly need will make the whole process smoother and more successful. Let’s walk through how to narrow down your options and find the SUV that feels like it was made just for you.
Define Your Performance Needs
First, think about how you drive. Are you mostly navigating Dallas city traffic, cruising down the Dallas North Tollway, or planning weekend trips to the lake? Your daily routine dictates your performance needs. If you spend a lot of time on the highway, you might prioritize a smooth ride and features like adaptive cruise control. If you have a boat to tow, then towing capacity and torque are your top concerns.
Don’t just look at horsepower. Consider fuel efficiency for your commute, the responsiveness of the handling for city driving, and whether you need all-wheel drive for extra confidence in wet weather. You can compare vehicle specs and read reviews online to see how different models perform in the real world, not just on paper.
Evaluate the Must-Have Features
This is the fun part. What features will make your daily drive better? Make a list of your non-negotiables. For some, that might be Apple CarPlay, a premium sound system, and a panoramic sunroof. For others, advanced safety features like blind-spot monitoring and automatic emergency braking are the priority. Think about your lifestyle—do you need heated and ventilated seats for the Texas heat, or a hands-free liftgate for when your arms are full of groceries?
Once you have your list, you can use it to filter your search. Many CPO luxury SUVs come loaded with technology and comfort features that were expensive options when new. This is a great way to get a vehicle with premium amenities without the brand-new price tag, giving you more for your money.
Assess Comfort and Space
An SUV’s main appeal is its utility, so get specific about your space requirements. How many people will you typically have with you? Check the legroom and headroom in the second and third rows, if applicable. If you have young children, see how easy it is to install a car seat. Think beyond passengers and consider your cargo. Do you need space for sports equipment, luggage for family vacations, or the occasional trip to the hardware store?
Look at the total cargo volume with the seats up and down. A comfortable ride is also key. During your test drive, pay attention to how the suspension handles bumps and how quiet the cabin is at highway speeds. A used luxury SUV should offer a stylish and comfortable experience, giving you a premium feel for a practical price.
Finalize Your Budget
Your budget is more than just the sticker price. To get a clear picture, you need to consider the total cost of ownership. This includes your monthly payment, insurance, fuel, and estimated maintenance costs. A great first step is to get pre-approved for financing. This tells you exactly what you can afford and gives you more negotiating power.
When you’re finalizing the numbers, make sure you understand the full terms of the deal. Review the CPO warranty coverage so you know what’s included, and always ask about any potential fees. Don’t forget to check the vehicle history report—it’s a crucial step in ensuring you’re making a sound investment. Planning for the total cost helps you enjoy your luxury SUV without any financial surprises down the road.
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Frequently Asked Questions
Is the higher price of a CPO SUV really worth it compared to a regular used one? Think of the extra cost as paying for peace of mind. While a CPO vehicle might have a higher sticker price than a similar non-certified model, that price includes a manufacturer-backed warranty, a rigorous multi-point inspection, and often perks like roadside assistance. You're essentially pre-paying to avoid the risk of major, unexpected repair bills down the road, which can easily outweigh the initial savings of buying a standard used car.
Can I still negotiate the price on a CPO vehicle? Absolutely. While CPO vehicles are premium used cars, the listed price is usually not set in stone. The key is to do your homework first. Use online pricing tools to understand the fair market value for that specific year, make, and model in our area. When you have solid data to support your offer, you can enter the conversation feeling confident and prepared to reach a fair price.
What happens if I find an issue with the car right after I buy it? This is exactly where the CPO program proves its value. If you discover a problem, your first step is to check your warranty documents to see if the issue is covered. For most major mechanical and electrical components, it will be. Some brands even offer a short-term exchange policy, allowing you to swap the vehicle if you're not completely satisfied within the first few days of ownership.
Are all "certified" programs the same? Not at all. This is one of the most important things to remember. The term "certified" means something different for each manufacturer. The length of the warranty, the number of points in the inspection, mileage limits, and included perks can vary widely. A Lexus L/Certified warranty is different from a BMW CPO warranty, so it's crucial to read the fine print for the specific brand you're interested in.
Does the CPO warranty cover everything, like a new car warranty? A CPO warranty is very comprehensive, but it's not the same as a new vehicle's bumper-to-bumper coverage. It’s designed to protect you from major, costly repairs to things like the engine, transmission, and drivetrain. However, it typically doesn't cover routine maintenance items or parts that wear out over time, such as tires, brake pads, or windshield wipers. Always ask for a list of what is and isn't covered.
 
 